Durak Online Support

Last updated: 2026-07-23

Need help with Durak Online? We are happy to assist with gameplay, account, and purchase questions.

Contact

• Email: contact@beauty2customer.com
• We usually reply within 2 business days.

When you write, please include your player nickname and, for purchase issues, the App Store receipt or order ID from Apple.

Common Questions

• Purchases and subscriptions: purchases are processed by Apple. Use Restore Purchases in Settings to re-sync purchases on a new device. Subscriptions are managed in your Apple account subscription settings.
• Account deletion: you can delete your account in the app under Settings. This removes your profile, progress, and virtual items.
• Connection problems: Durak Online needs an internet connection for multiplayer. If a match drops, the app reconnects you automatically for a limited time.
• Fair play: matches are validated on our servers. If you believe another player abused the rules, contact us with the approximate match time and your nickname.

Legal

• Privacy Policy: https://api.durak.cloud/legal/privacy
• Terms of Service: https://api.durak.cloud/legal/terms

Operator

Durak Online is operated by:

• AC Beauty to Customer UG (haftungsbeschränkt)
• Dovestraße 11, 10587 Berlin, Germany